Sunraysia Arts and Learning is a Registered NDIS Service Provider

Sunraysia

We are a registered NDIS provider for NSW and Victoria.
We are able to accept agency managed, plan-managed and self managed participants for a range of individual and group programs.
We are also able to accept Helping Children With Autism Funding (HCWA) through our collaboration with the Mildura Kids Clinic.
Contact us to talk about your therapy and learning needs.
NDIS Supports Complaints and Feedback
If you have any worries about working with us you have a right to give us feedback or make a complaint.
There are 4 ways to give feedback or make a complaint
1. You can discuss the concern with your Sunraysia Arts and Learning worker.
2. You can contact the Director of Sunraysia Arts and Learning Catherine Threlfall in person, on 0420939229 or by email to enquiries@sunraysiaartsandlearning.com.au
3. You can fill out a Complaints/Feedback form and give it to your Sunraysia Arts and Learning worker, to the Director of Sunraysia Arts and Learning, or put it in the Complaints/Feedback box in the Merbein studio. You can find the form at the Merbein studio or find it here at our website www.sunraysiaartsandlearning.com.au.
4. You can make your complaint to the NDIS Commission by Phoning: 1800 035 544 (free call from landlines) or TTY 133 677, calling the National Relay Service and ask for 1800 035 544., or completing a complaint contact form on the NDIS Commission website at www.ndiscommission.gov.au/about/complaints.

 

Sunraysia Arts and Learning Complaints and Feedback Form

Sunraysia Arts and Learning NDIS Participant Information Pack 2019